Payment Policy – Kiki Glownie
Effective Date: January 2, 2025
Website: https://kikiglownie.com
Address: 4070 Ashmor Drive, Wadena, Minnesota, United States
Phone: +1 218-308-6387
Email: info@kikiglownie.com
At Kiki Glownie, we aim to make your shopping experience as smooth and secure as possible. Our payment policy outlines the available payment methods, processing times, and other important details to ensure clarity and security for all transactions on our website.
1. Accepted Payment Methods
We accept a variety of payment methods for your convenience. The following payment options are available at checkout:
- Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: Pay securely using your PayPal account. PayPal is a trusted and secure payment gateway.
- Apple Pay & Google Pay: For faster and easier checkout, we offer Apple Pay and Google Pay as payment methods.
- Gift Cards: If you have received a Kiki Glownie gift card, you can use it as a payment method for your purchase.
All transactions are processed securely using encryption technology to protect your personal and payment information. Kiki Glownie is committed to ensuring a safe and secure checkout experience.
2. Payment Security
To ensure the security of your payment information, we utilize a secure, encrypted payment gateway during the checkout process. We never store your full credit card details. All transactions on our website are processed using SSL encryption, which helps protect your personal data from unauthorized access.
For additional security, we may verify payment details before processing orders to protect against fraud.
3. Order Processing and Billing
Once your order is placed, the payment will be processed immediately. You will receive an email confirmation with your order details and a receipt for your purchase. If there are any issues with processing your payment (such as insufficient funds or incorrect information), we will notify you via email and ask you to correct the information.
Order Processing Time: Orders are generally processed within 1-2 business days, but processing times may be longer during holidays or promotions. Once your payment is confirmed, we will begin preparing your order for shipment.
4. Sales Tax
Sales tax is applicable to orders shipped within the United States, and the tax rate is based on your shipping address. The sales tax will be automatically calculated at checkout and included in your total order cost.
For international orders, customs duties, taxes, and other fees are not included in the price of the product and are the responsibility of the customer. Please check with your local customs office for more information about potential import fees.
5. Currencies and Pricing
All prices on our website are listed in U.S. dollars (USD). For international customers, the final price charged will be converted into your local currency based on the exchange rate at the time of payment. Additional fees, such as currency conversion charges, may apply, depending on your payment provider.
6. Order Cancellations
Once your order is placed, it is processed quickly to ensure a prompt delivery. If you need to cancel your order, please contact us immediately at info@kikiglownie.com. We can cancel an order if it has not yet been processed for shipment. However, if the order is already in the shipping process, we will be unable to cancel it.
7. Refunds
Refunds will be issued to the original payment method used at checkout. If you are eligible for a refund (due to a return, damaged product, etc.), please allow 5-7 business days for the refund to be processed after we receive the returned item(s). Depending on your bank or payment provider, it may take additional time for the refund to appear on your account.
8. Promotional Codes
If you have a discount code or promotional offer, you can apply it during checkout. Please note that only one discount code can be used per order, and certain promotions may have specific terms and conditions. Discount codes cannot be applied retroactively to completed orders.
9. Customer Support
If you have any questions about payments, billing, or refunds, our customer support team is here to help. You can contact us via email at info@kikiglownie.com or by phone at +1 218-308-6387.
Thank you for choosing Kiki Glownie. We appreciate your trust and look forward to serving you!