Sales Policy
Effective Date: January 2nd, 2025

Welcome to Kikiglownie
Thank you for choosing Kikiglownie, where luxury and elegance meet in every piece of jewelry. This Sales Policy outlines the terms governing purchases through our official website. Please read this policy carefully before making a purchase. By purchasing from us, you agree to the terms and conditions outlined herein.

For any inquiries, please contact us:

1. Products and Pricing

Kikiglownie is committed to providing premium-quality, luxurious jewelry. Each product description on our website includes detailed specifications, images, and prices in USD. Applicable taxes may vary based on your location.

Price Changes: Prices are subject to change without prior notice. The price at the time of purchase will be honored; however, Kikiglownie reserves the right to adjust prices for future transactions.

2. Ordering and Payment

Orders can be placed directly on our website at https://kikiglownie.com/. We accept major credit cards, debit cards, and other secure payment options provided on our site.

Order Confirmation: After placing an order, you will receive an order confirmation email. Please verify the details to ensure accuracy, as this email reflects your final order information. For any issues, reach out to our customer support team immediately.

3. Shipping and Delivery

Kikiglownie offers secure, insured shipping to most global locations, ensuring your jewelry reaches you safely.

Shipping Fees: Shipping costs vary depending on your location and selected shipping method. Applicable fees are displayed during checkout.

Delivery Times: Estimated delivery times are available at checkout. Please note that delivery may vary due to factors beyond our control, such as customs clearance or courier delays. Kikiglownie is not responsible for delays arising from these factors.

4. Order Cancellations and Modifications

Orders may be canceled or modified within a specified timeframe after purchase. For cancellation requests, please contact customer service at info@kikiglownie.com or call 218-308-6387.

Non-Cancellable Orders: Orders in the shipping process or marked as shipped cannot be canceled, but you may proceed with a return after receipt, subject to our Return Policy.

5. Return and Exchange Policy

For return and exchange details, please refer to our Return Policy. Returns are accepted under specific conditions, and exchanges are subject to availability. Our customer service team is here to assist with any return inquiries.

6. Warranty and Product Care

Each Kikiglownie jewelry piece is crafted with meticulous attention to detail and quality. Should you encounter any issues, please refer to our Warranty Policy for coverage details.

Product Care: To preserve the quality of your luxury jewelry, avoid exposure to harsh chemicals and store each piece in a cool, dry place. Clean jewelry with a soft cloth and follow specific care instructions provided with your purchase.

7. Customer Support

For any inquiries or assistance, please feel free to contact our dedicated customer support team. We are here to provide guidance, support, and additional information.

8. Changes to the Sales Policy

Kikiglownie reserves the right to amend this Sales Policy at any time to reflect changes in our operations, customer feedback, or legal requirements. Updates will be posted on our website, with the “Effective Date” indicating the latest version.

Thank you for choosing Kikiglownie. We are committed to providing a seamless, luxurious shopping experience for each of our valued customers. For further information, please visit our website at https://kikiglownie.com/.