Kikiglownie Refund and Returns Policy
Effective Date: March 25, 2025
Introduction:
At Kikiglownie, customer satisfaction is our top priority. If you’re not fully satisfied with your purchase, our refund and return policy ensures a smooth process.
Returns:
- You can return most items within 30 days of receiving your order.
- To be eligible for a return, the item must be unused, undamaged, and in its original packaging.
- Custom-made or personalized items are non-returnable unless defective.
Refunds:
- Refunds will be processed to the original method of payment once the returned item is received and inspected.
- The customer is responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Exchanges:
- Exchanges are available within 30 days of purchase. If you’d like to exchange an item for a different size or style, please ensure the returned item meets our return requirements.
- Contact us within 30 days to arrange the exchange.
How to Return or Exchange:
- To start a return or exchange, please reach out to us at info@kikiglownie.com with your order number and the reason for the return.
Damaged or Incorrect Items:
- If your item is damaged or incorrect, please contact us immediately. We will send you a prepaid return label and issue a full refund or send a replacement at no extra cost.
Contact Information:
Email: info@kikiglownie.com
Phone: 218-308-6387